MacQuarrie Consulting respects your privacy and is committed to protecting your personal data. This privacy notice outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and will also tell you about your privacy rights and how the law protects you. This privacy notice relates to our processing of personal data of past, present and prospective students of MacQuarrie Consulting and such other third parties who interact with us (including visitors to our website).
1. Who we are
MacQuarrie Consulting Ltd (Company Registration Number: SC408515) of Carlston, Kilbarchan Road, Bridge of Weir PA11 3EG is the data controller and is responsible for your personal data (collectively referred to as “MacQuarrie Consulting”, “we”, “us” or “our” in this privacy notice).
We have appointed a designated data privacy team who are responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy team using the following details:
Email address: firstname.lastname@example.org
Postal address: MacQuarrie Consulting, Carlston, Kilbarchan Road, Bridge of Weir PA11 3EG
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us by any means in the first instance.
Changes to the privacy notice and your duty to inform us of changes - We may change this privacy notice from time to time. Any changes we make to this privacy notice in the future will be posted on our website and, where appropriate, notified to you by email. This version was last updated on July 2019.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you depending on the nature of services we are providing. We have grouped together the types of personal data as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
Where it is necessary to act in your best interests, and for the establishment, exercise, or defence of legal claims (or as otherwise authorised by data protection laws), we may need to process information in accordance with this privacy notice which is sensitive in nature such as details about your race or ethnicity, religious or philosophical beliefs or information about your health and also information about criminal convictions and offences. If you volunteer sensitive personal data, you will be allowing us to process it as part of instructing us in respect of our services.
The services which we provide together with Our Sites are not intended for children and we do not knowingly collect any data relating to children.
If you fail to provide personal data - Where we need to collect personal data by law, or in order to perform the services for you and you fail to provide that data when requested, we may not be able to provide you with the services however we will notify you if this is the case at the time.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
Our Sites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave Our Sites, we encourage you to read the privacy notice of every website you visit.
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
See below to find out more about the types of lawful basis that we will rely on to process your personal data.
We do not use your information for automated decision making.
Generally, we do not rely on consent as a legal basis for processing your personal data except in those circumstances set out in the table below relating to sending direct marketing communications via email or as otherwise set out in this privacy notice. You have the right to withdraw consent to marketing at any time by following the links on any marketing message sent to you or by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we may use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
Type of data
Lawful basis for processing including basis of legitimate interest
To interact with you before you are a client, as part of the assessment process (e.g. when you express an interest in services offered by MacQuarrie Consulting)
(b) Contact details
Necessary for our legitimate interests (to provide you with information in relation to the services which we carry out and provide you with the best possible service in order to run our business effectively)
To deliver to you those services which you have requested and which we have agreed to provide (e.g. the provision of our assessment and placement services)
Necessary for our legitimate interests (to provide services to you)
To manage our relationship which will include:
(b) Asking you to complete a survey following delivery of our services
(c) Responding to any complaints raised in respect of services provided by us
(a) Necessary to comply with a legal or regulatory obligation
(b) Necessary for our legitimate interests (to keep our records updated and to evaluate customer feedback for the purposes of developing and growing our business)
To administer and protect our business and Our Sites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Necessary for our legitimate interests (for running our business, to maintain and improve our consulting and financial management, the provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal or regulatory obligation
To use data analytics to improve Our Sites, services, marketing, client relationships and experiences
Necessary for our legitimate interests (to define types of students for our services, to keep Our Sites updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you by email about services that may be of interest to you
(e) Marketing and Communications
Your consent to the processing
We have set out below further information on the meaning of each of the legal bases for processing set out in the third column of the table above:
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to provide the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Consent means processing your personal data where you have provided a freely given, specific, informed and unambiguous indication of your agreement to us processing your personal data.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing. You will only receive marketing communications from us if we have a lawful basis for sending such marketing, details of which can be found in the table above.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
We may have to share your personal data with selected people or organisations for the purposes set out in the table in paragraph 4 above. This will include, but is not limited to, sharing personal data with:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
We may need to send your personal data outside of the EEA. Where your personal data is being transferred outside the EEA, we will carry out an assessment of the level of protection required taking into account the circumstances relating to the transfer. We may, in certain circumstances, need to obtain your consent to the transfer unless there is an overriding legal need to transfer the personal data.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.